Privacy policy

United Fleet Services (“RentUFS,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or rental programs.

By using our website or renting a vehicle from us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Address
• Date of birth
• Driver’s license details
• Insurance details (if applicable)

Account & Rental Information

• Rental history
• Rideshare platform details (e.g., Uber/Lyft eligibility)
• Payment history
• Customer support interactions

Payment Information

• Billing details
• Partial card information (processed through secure third-party providers)

We do not store full credit card numbers on our servers.

Technical & Usage Data

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process rental applications
• Verify identity and driver eligibility
• Provide vehicles and rental services
• Support rideshare use
• Communicate with you about bookings or account activity
• Provide customer support (including 24/7 assistance)
• Improve our services and website
• Comply with legal and regulatory requirements

We may also use anonymized data for analytics.

3. Sharing Your Information

We may share your information with:

• Payment processors
• Insurance providers
• Background/driver verification services
• Rideshare platforms (where applicable)
• Service providers who support our operations
• Law enforcement or authorities, when required by law

We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance
• Analyze site usage
• Enhance user experience

You may disable cookies through your browser settings, but some features may not function correctly.

5. Data Security

We use administrative, technical, and physical safeguards to protect your data.
However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes

7. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Update or correct information
• Request deletion (where applicable)
• Object to certain processing

To make a request, contact us using the details below.

8. Rideshare Platform Data

If you rent a vehicle for Uber, Lyft, or similar platforms:

• Certain information may be shared to verify eligibility
• We do not control how those platforms use your data

Please review their privacy policies separately.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Revisions will be posted with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact our support team.